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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Microsoft

Suited For: Small, Mid-size, Large Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business
N/A
Aprimo

Suited For: Companies
Marcom & Production Management, Fulfillment & Delivery Management, Planning & Financial Management, Customer Dialogue Management, Lead Management
  • Aprimo's suite of CRM products encompasses the technology spectrum of Marketing Resource Management and Campaign Management software.
  • Pure play specialist in marketing automation
N/A