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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Microsoft

Suited For: Small, Mid-size, Large Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business
N/A
Ardexus

Suited For: Companies
Customer Relationship Management, Marketing Automation, Sales Automation, Service Automation, MODE Reporter
  • Winner of ISM'S Top 15 CRM Award
  • CRM solution is targeted at mid-market companies
  • Full-function CRM suite with modules supporting Sales, Marketing , and Service fucntions.
  • Integrates sales methodology with SFA and that supports the full customer lifecycle with applications for marketing and customer service and support
N/A