Microsoft
Suited For: Small, Mid-size, Large Companies
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Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
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- Highly customizable CRM application/platform
- Familiar Microsoft Outlook-like user interface
- Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
- Attractive pricing model for small and medium business
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N/A
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Commence CRM
Suited For: Companies
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Contact Management, Marketing and Campaign Management, Project Management, Sales Force Automation, Customer Service/Support, Accounting, Tele-Marketing
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- Provides a full suite of applications from contact management and
sales automation to marketing campaign management and customer support (or
help desk).
- Provides both on-premise and hosted crm software
- Focus on serving small and mid-size companies
- Full featured product that rival offerings from more expensive and bigger rivals.
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N/A
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