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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Oncontact

Suited For: Small, Mid-size Companies

Account Management, Marketing, Customer Service
  • Focus serving mid-market organizations
  • Depth of Functionality & Increased Automation
  • Robust customization and integration capabilities
  • Greatest Value & Lowest TCO
Starting at $89 per user per month
Entellium

Suited For: Small, Mid-size, Large Companies

Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access
  • Consistently ranked #1 in Usability, Value, and Customer Service.
  • Attractive month-to-month pricing. Additional savings for 1 year commitment
  • Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
  • 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
Starting at $50 per user per month