Aplicor
Suited For: Mid-size, Large Companies
|
Sales Force Automation, Marketing Management, Customer Service, Project Office, Offline Edition, Reporting & Analysis, Mobile & Wireless, Business Intelligence, Dashboards, Data Warehousing, OLAP, Outlook/Exchange/Lotus Notes Sync, ERP.
|
- Focused on serving mid-market and large organizations
- Offers complete suite of CRM solutions including sales, marketing, and service
- Specializes in providing hosted CRM service
- Named CRM Product of the year by Technology Marketing Corporation (TMC™) and Customer Inter@action Solutions® magazine
- Named Best Product Development Organization in North America two years in a row by the American Business Awards.
|
Starting at $49 per user per month
|
RightNow
Suited For: Mid-size, Large Companies
|
RightNow Service, RightNow Sales, RightNow Marketing, RightNow Voice, RightNow Analytics, RightNow Locator, RightNow CORE Services
|
- Customer service console and self-service features
- Workflow capabilities
- Slice and dice analytics
- Reporting tools and predefined reports
- Staff-management tools to define user roles and permissions
- Outbound marketing tools
|
$75-$100/user/month |
