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Side-by-Side CRM Vendor Comparison |
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Company |
CRM Features |
Company Strengths |
Cost |
Aplicor
Suited For: Mid-size, Large Companies
|
Sales Force Automation, Marketing Management, Customer Service, Project Office, Offline Edition, Reporting & Analysis, Mobile & Wireless, Business Intelligence, Dashboards, Data Warehousing, OLAP, Outlook/Exchange/Lotus Notes Sync, ERP.
|
- Focused on serving mid-market and large organizations
- Offers complete suite of CRM solutions including sales, marketing, and service
- Specializes in providing hosted CRM service
- Named CRM Product of the year by Technology Marketing Corporation (TMC™) and Customer Inter@action Solutions® magazine
- Named Best Product Development Organization in North America two years in a row by the American Business Awards.
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Starting at $49 per user per month
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Siebel
Suited For: Small, Mid-size, Large Companies
|
Marketing Automation, Sales Force Automation, Call Center and Service, Self Service & eBilling, Customer Order Mgmt., Partner Relationship Mgmt., Industry Solutions, Business Analytics, Siebel CRM OnDemand, Siebel Contact OnDemand, Customer Data Integration, Component Assembly
|
- Leading provider of CRM Software to large enterprises
- Deepest focus on industry-specific solutions
- Provider of both hosted and on-premise CRM Software
- Large company with lots of resources - Safe Buy
|
Siebel CRM OnDemand - $70/user/month | Siebel 7.8 - N/A
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