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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Avidian

Suited For: Small, Mid-size Companies

Create and Manage Contacts in Outlook, Manage Sales Opportunities in Outlook, Track incoming and outgoing Email, Send Personalized Group Emails, Customize Opportunities for your Business, Create and customize reports, Share Sales data via Email or Peer-to-Peer, Share data through central Server, Centralize Reporting for your Team, Automate follow-ups with Sales Assistant, Automate Workflow Activities, Advanced User Permissions
  • Complete Contact and Sales Management in Microsoft Outlook
  • Attractively priced for small business
  • Intuitive and familiar UI based on Microsoft Outlook
  • Server edition available for central data sharing
Starting at $149/user
Astea

Suited For: Companies
Contact Center, Depot Repair, DSE, Field Service, Logistics, Marketing, Professional Services, Sales
  • Provider of Service Lifecycle Management solutions for companies that market, sell, service and support equipment
  • Extend traditional Customer Relationship Management (CRM) to encompass supply chain and logistics functionality, all honed to service-oriented businesses
  • Offers web-based service management solution on the market that is fieldcentric
  • Offers industry-specific solutions for Medical, IT, Industrial Manufacturing, Retail, Banking, Imaging, Controls & Instrumentation, and HVAC industries
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