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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Avidian

Suited For: Small, Mid-size Companies

Create and Manage Contacts in Outlook, Manage Sales Opportunities in Outlook, Track incoming and outgoing Email, Send Personalized Group Emails, Customize Opportunities for your Business, Create and customize reports, Share Sales data via Email or Peer-to-Peer, Share data through central Server, Centralize Reporting for your Team, Automate follow-ups with Sales Assistant, Automate Workflow Activities, Advanced User Permissions
  • Complete Contact and Sales Management in Microsoft Outlook
  • Attractively priced for small business
  • Intuitive and familiar UI based on Microsoft Outlook
  • Server edition available for central data sharing
Starting at $149/user
TechExcel

Suited For: Small, Mid-size, Large Companies

Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys
  • Develop repeatable, measurable, documented and enforced processes
  • Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
  • Create a high quality of service at a reasonable cost
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