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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Entellium

Suited For: Small, Mid-size, Large Companies

Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access
  • Consistently ranked #1 in Usability, Value, and Customer Service.
  • Attractive month-to-month pricing. Additional savings for 1 year commitment
  • Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
  • 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
Starting at $50 per user per month
Sage

Suited For: Small, Mid-size Companies
Sales Force Automation, Marketing Automation, Customer Care, Outlook Integration, Offline Access for SageCRM.com, Web Self-Service, Campaign Management, Segmentation & Groups, Lead Management, Web Lead Capture, Lead Qualification, Workflow Automation
  • Award-winning Sage SalesLogix is the CRM solution that enables businesses to acquire, retain, and develop profitable customer relationships by increasing sales and marketing performance and maximizing customer satisfaction and loyalty.
  • Used by over 300,000 users at 8,500 companies worldwide
  • Perfect for small to medium-sized businesses and divisions of larger enterprises, and is part of the Sage Software family of integrated business management solutions.
  • Sage SalesLogix provides organizations with the Freedom of Choice to select the access methods (Windows, Web, and /or Mobile) best suited for their teams, without sacrificing functionality, usability, or robust customization capabilities.
Starting at $1,495 per server and $495 per user license; Hosted Service $69/month/user