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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Entellium
Suited For: Small, Mid-size, Large Companies
|
Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access |
- Consistently ranked #1 in Usability, Value, and Customer Service.
- Attractive month-to-month pricing. Additional savings for 1 year commitment
- Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
- 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
|
Starting at $50 per user per month
|
Siebel
Suited For: Small, Mid-size, Large Companies
|
Marketing Automation, Sales Force Automation, Call Center and Service, Self Service & eBilling, Customer Order Mgmt., Partner Relationship Mgmt., Industry Solutions, Business Analytics, Siebel CRM OnDemand, Siebel Contact OnDemand, Customer Data Integration, Component Assembly
|
- Leading provider of CRM Software to large enterprises
- Deepest focus on industry-specific solutions
- Provider of both hosted and on-premise CRM Software
- Large company with lots of resources - Safe Buy
|
Siebel CRM OnDemand - $70/user/month | Siebel 7.8 - N/A
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