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Side-by-Side CRM Vendor Comparison |
Company |
CRM Features |
Company Strengths |
Cost |
Entellium
Suited For: Small, Mid-size, Large Companies
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Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access |
- Consistently ranked #1 in Usability, Value, and Customer Service.
- Attractive month-to-month pricing. Additional savings for 1 year commitment
- Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
- 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
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Starting at $50 per user per month
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Surado
Suited For: Small, Mid-size Companies
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Account & Contact Management, Sales Force Automation, Marketing Automation, Customer Service/Help Desk, Dashboards, Interactive Workflows, Organizational Charts, Integrated Project Management, Custom Application Designer (CAD), Analytics & Reporting, Integration to MS Outlook and Exchange
Integration to QuickBooks and MS Great Plains Dynamics |
- Complete CRM Suite with Focus on Small & Medium size Businesses
- Custom Application Designer & Integration tools for a Complete 360-Degree View
- On-Going Innovation with Many First to Market Features
- Ranked #1 in 4 out of 6 categories when compared to Leading CRM Vendors in the B2B market space
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Surado Small Business CRM Suite: starts at $500 /user
Surado Enterprise CRM: starts at $700 /user
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