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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Entellium

Suited For: Small, Mid-size, Large Companies

Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access
  • Consistently ranked #1 in Usability, Value, and Customer Service.
  • Attractive month-to-month pricing. Additional savings for 1 year commitment
  • Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
  • 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
Starting at $50 per user per month
Appshore

Suited For: Companies
Contact Management, Sales Force Automation, Customer Relationship Management, Marketing Automation, Document Management
  • Extremely affordable hosted CRM that provides core CRM capabilities
  • Suited for small business who need robust CRM functionality at a reasonable price
  • Premium Edition provides all the features of Professional plus email campaign management, full customization, shared calendars, and a language translation table for localization of the program for non-English speaking users
AppShore pricing: Starts at $14 per user per month for Professional Edition, $24 per user per month for Premium Edition