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Side-by-Side CRM Vendor Comparison |
Company |
CRM Features |
Company Strengths |
Cost |
Entellium
Suited For: Small, Mid-size, Large Companies
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Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access |
- Consistently ranked #1 in Usability, Value, and Customer Service.
- Attractive month-to-month pricing. Additional savings for 1 year commitment
- Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
- 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
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Starting at $50 per user per month
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Peoplesoft
Suited For: Companies
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CRM Analytics, CRM Industry Solutions, CRM Operational Dashboards, Marketing Solution, Partner Relationship Management Solution
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- PeopleSoft CRM includes offerings from PeopleSoft's own CRM solution as well as the recently acquired JD Edwards EnterpriseOne and World CRM solutions.
- Provides industry-specific solutions for Automotive, Banking and Capital Markets
Chemicals and Lubricants,
Communications, Construction,
Consumer Products
Energy,
Federal Government,
Field Service Organizations, Healthcare
High-Tech Electronics,
Higher Education,
Homebuilder,
Industrial Manufacturing
Insurance,
K-12 Education,
Life Sciences,
Paper and Packaging, Professional Services Organization,
Real Estate,
Retail Staffing,
State and Local Government, and Utilities industries. |
N/A
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