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Side-by-Side CRM Vendor Comparison |
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Company |
CRM Features |
Company Strengths |
Cost |
Entellium
Suited For: Small, Mid-size, Large Companies
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Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access |
- Consistently ranked #1 in Usability, Value, and Customer Service.
- Attractive month-to-month pricing. Additional savings for 1 year commitment
- Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
- 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
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Starting at $50 per user per month
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Visitar
Suited For: Companies
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Manage information on accounts and contacts, Track leads, opportunities, and sales pipelines for individuals and entire sales teams, Create marketing campaigns that are e-mail or telesales driven, Track customer service issues and cases, Create projects to manage efforts that cross accounts, campaigns, and opportunities
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- Provides integrated communications solutions for such applications as phone, chat and e-mail “at a fraction of the cost of comparable alternatives that require products from multiple vendors, specialized on-premise equipment, extensive integration, and costly ongoing maintenance and support.
- Provides complete CRM capabilites to manage contacts, sales efforts, and service activities combined with rich interaction facilities to enable inbound and outbound connections
- Focus on serving small and mid-size companies
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N/A
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