Infor
Suited For: Large Companies
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Sales Force Automation, Interactive Selling, Order Collaboration/Configuration, Inbound Marketing, Outbound Marketing, Marketing Resource Management, Customer Service |
- Run campaigns that align with your customers' preferences
- Tightly integrate marketing across all inbound and outbound channels
- Manage marketing and sales resources more efficiently
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N/A
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eGain
Suited For: Mid-size, Large Companies
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Web self-service, Email management, Chat and cobrowsing, Phonecall tracking, Knowledge management, Collaboration with experts, Interactive business processes, Email campaigns, Notifications, Web surveys
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- eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge management, architecture, and analytics categories
- Specializes in provider email management & customer service solutions
- Focus on serving mid-size and large companies
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N/A
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