       		 
	 
	
	
	 |   | 
    Side-by-Side CRM Vendor Comparison | 
   
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      Company | 
      CRM Features | 
      Company Strengths | 
	  Cost | 
 
	
 Infor
 
  
    
Suited For:   Large Companies 
 | 
  
  
  Sales Force Automation, Interactive Selling, Order Collaboration/Configuration, Inbound Marketing, Outbound Marketing, Marketing Resource Management, Customer Service  | 
  
   - Run campaigns that align with your customers' preferences 
 
  - Tightly integrate marketing across all inbound and outbound channels 
 
- Manage marketing and sales resources more efficiently
 
  | 
    N/A
 | 
 
	
 Epicor
 
  
    
Suited For:  Mid-size,  Large Companies 
 | 
  
  
  Customer Support, E-mail Marketing, Sales, Self Service Portal, Web-based Surveys 
  | 
  
   - Highly customizable CRM application/platform 
 
  - Familiar Microsoft Outlook-like user interface 
 
  - Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
 
  - Attractive pricing model for small and medium business 
 
  | 
    N/A
 | 
 
   
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