Infor
Suited For: Large Companies
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Sales Force Automation, Interactive Selling, Order Collaboration/Configuration, Inbound Marketing, Outbound Marketing, Marketing Resource Management, Customer Service |
- Run campaigns that align with your customers' preferences
- Tightly integrate marketing across all inbound and outbound channels
- Manage marketing and sales resources more efficiently
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N/A
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Workbooks
Suited For: Small, Mid-size Companies
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Sales Force Automation (SFA), Marketing Automation, Sales Order Management, Customer Service and Support, Purchase Order Management, Invoicing and Cash Collection |
- Workbooks CRM improves the efficiency and effectiveness of marketing; increasing the flow of leads and measuring marketing ROI.
- Sales force automation (SFA) within Workbooks CRM improves and measures sales team performance and boosts productivity by streamlining sales processes including quoting for new business.
- The customer relationship management tools of Workbooks CRM streamline helpdesk organisations. Best practice customer support processes help to improve customer service whilst at the same time reducing delivery costs.
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N/A |