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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Infusion Software
Suited For: Small, Mid-size Companies
|
Marketing Automation, Sales Force Automation, Contact Management, Complete Email Management, Email Deliverability Assurance Programs, Integrated Shopping Cart, Automatic Credit Cart Processing, Powerful List Management, Lead Generation Web Forms, Online Sale Forms, Billing & Accounting, Affiliate Tracking, Calendaring & Tasks, Company File Box, Individual & Company Templates, Flexible Reporting |
- Complete all-in-one hosted solution for small businesses
- Auto-pilot marketing including email, direct mail, fax and voice broadcast
- Unlimited technical support with only 2 min. average wait time
- Online training, basic implementation and monthly upgrades included
|
Licensing & Setup: $4,697
Monthly Membership: $297/month (includes first 5 users)
|
Astea
Suited For: Companies
|
Contact Center, Depot Repair, DSE, Field Service, Logistics, Marketing, Professional Services, Sales
|
- Provider of Service Lifecycle Management solutions for companies that market, sell, service and support equipment
- Extend traditional Customer Relationship Management (CRM) to encompass supply chain and logistics functionality, all honed to service-oriented businesses
- Offers web-based service management solution on the market that is fieldcentric
- Offers industry-specific solutions for Medical, IT, Industrial Manufacturing, Retail, Banking, Imaging, Controls & Instrumentation, and HVAC industries
|
N/A
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