     
| |
Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Infusion Software
Suited For: Small, Mid-size Companies
|
Marketing Automation, Sales Force Automation, Contact Management, Complete Email Management, Email Deliverability Assurance Programs, Integrated Shopping Cart, Automatic Credit Cart Processing, Powerful List Management, Lead Generation Web Forms, Online Sale Forms, Billing & Accounting, Affiliate Tracking, Calendaring & Tasks, Company File Box, Individual & Company Templates, Flexible Reporting |
- Complete all-in-one hosted solution for small businesses
- Auto-pilot marketing including email, direct mail, fax and voice broadcast
- Unlimited technical support with only 2 min. average wait time
- Online training, basic implementation and monthly upgrades included
|
Licensing & Setup: $4,697
Monthly Membership: $297/month (includes first 5 users)
|
Chordiant
Suited For: Companies
|
Chordiant Marketing, Chordiant Decision Management, Chordiant Decision Management for Basel II, Chordiant Contact Center, Chordiant Retail Channel, Chordiant Enterprise Platform
|
- Offers industry-specific CRM solutions for Retail Banking, Card Services, Lending, Insurance, Telecommunications
- Chordiant's suite of CRM applications to enhance the quality of every customer interaction, increase employee productivity, reduce costs and comply with regulations
- Focus on serving large global companies
- Adapt at helping organizations with complex CRM needs
|
N/A
|
| |
