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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Zoho

Suited For: Companies

Sales force Automation, Marketing Automation, Support Management, Order Management, Reporting & Analysis, Workflow Management, Outlook Edition
  • Lowest TCO with a rich feature set at a competitive price
  • Flexible deployment options (On-Demand as well as On-Premise CRM solution)
  • Ease of usage with web-based user interface, and Total customizability
  • Affordability
Starting at $12/user/month
InsideSales.com

Suited For: Small Companies

Sales Automation, Marketing Automation, Customer Support Automation
  • Hosted CRM with robust dialing & messaging features
  • Includes tools specifically for lead generation, telesales, and reps-at-home
  • Affordable hosted solution with sales, marketing, and customer service capabilities
  • Power, Predicative and Phone Dialer Integration
$45/user/month