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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Model Metrics

Suited For: Companies

Sales Force Automation, Service & Support, Marketing, Partner Relationship Management, Analytics
  • Applications delivered in weeks, not months.
  • A No Hardware model
  • Real-time flexibility
  • Low-risk implementations
  • "Elite 8" salesforce.com partner
  • Vertical industry expertise
N/A
Microsoft

Suited For: Small, Mid-size, Large Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business
N/A