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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
PipelineDeals
Suited For: Small, Mid-size, Large Companies
|
Deal Management, Deal Reporting, Calendar, Manage Contacts, Lead Management and Tracking, Deal Archiving, Customization |
- Simpler & More Intuitive Design
- No Contracts
- Lower Total Cost of Ownership
- No Software Bloat
- Safe. Secure. 100% Web Based.
- Easy Switching
|
PipelineDeals Simple Pricing
$15/user/month
First Month Free
No long term commitments |
Kana
Suited For: Mid-size, Large Companies
|
Email Response Management, Web Collaboration, Secure Messaging, Contact Center Support, Knowledge Management, Service Resolution Management, Customer Self Service, Email Escalation, Live Collaboration/Chat
|
- Focused on serving large enterprise companies
- Core competency lies in customer service solutions
- Deep feature set for customer service solutions
- Provides indutry-specific solutions for a number of industries
|
N/A
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