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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

VanillaSoft

Suited For: Companies

Apointment Settings, Lead Generations, Sales by Phone, Surveys, Market & Opinion Research, Customer Acquisition Management, Lead Distribution Management
  • Improved sales Results
  • Visibility & Control of campaign
  • More sales calls in less time
  • Better sales calls
  • Validate performance via recording
  • Do Not Call Compliance
  • Detailed tracking and reporting
  • Ease of administration
  • Cost effective Web enabled service
N/A
Astea

Suited For: Companies
Contact Center, Depot Repair, DSE, Field Service, Logistics, Marketing, Professional Services, Sales
  • Provider of Service Lifecycle Management solutions for companies that market, sell, service and support equipment
  • Extend traditional Customer Relationship Management (CRM) to encompass supply chain and logistics functionality, all honed to service-oriented businesses
  • Offers web-based service management solution on the market that is fieldcentric
  • Offers industry-specific solutions for Medical, IT, Industrial Manufacturing, Retail, Banking, Imaging, Controls & Instrumentation, and HVAC industries
N/A