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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

VanillaSoft

Suited For: Companies

Apointment Settings, Lead Generations, Sales by Phone, Surveys, Market & Opinion Research, Customer Acquisition Management, Lead Distribution Management
  • Improved sales Results
  • Visibility & Control of campaign
  • More sales calls in less time
  • Better sales calls
  • Validate performance via recording
  • Do Not Call Compliance
  • Detailed tracking and reporting
  • Ease of administration
  • Cost effective Web enabled service
N/A
Chordiant

Suited For: Companies
Chordiant Marketing, Chordiant Decision Management, Chordiant Decision Management for Basel II, Chordiant Contact Center, Chordiant Retail Channel, Chordiant Enterprise Platform
  • Offers industry-specific CRM solutions for Retail Banking, Card Services, Lending, Insurance, Telecommunications
  • Chordiant's suite of CRM applications to enhance the quality of every customer interaction, increase employee productivity, reduce costs and comply with regulations
  • Focus on serving large global companies
  • Adapt at helping organizations with complex CRM needs
N/A