VanillaSoft
Suited For: Companies
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Apointment Settings, Lead Generations, Sales by Phone, Surveys, Market & Opinion Research, Customer Acquisition Management, Lead Distribution Management |
- Improved sales Results
- Visibility & Control of campaign
- More sales calls in less time
- Better sales calls
- Validate performance via recording
- Do Not Call Compliance
- Detailed tracking and reporting
- Ease of administration
- Cost effective Web enabled service
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N/A |
eGain
Suited For: Mid-size, Large Companies
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Web self-service, Email management, Chat and cobrowsing, Phonecall tracking, Knowledge management, Collaboration with experts, Interactive business processes, Email campaigns, Notifications, Web surveys
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- eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge management, architecture, and analytics categories
- Specializes in provider email management & customer service solutions
- Focus on serving mid-size and large companies
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N/A
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