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Side-by-Side CRM Vendor Comparison |
Company |
CRM Features |
Company Strengths |
Cost |
Landslide
Suited For: Companies
|
Dedicated portal for each customer, Define sales goals, Define sales activities, Define selling process, Customize selling process, Access to “Best Policies” documents, Integrate documents into selling process, Dedicated live VIP Assistant, Account management, Contact management, Task management, Opportunity management, Activity management, Document Library, Business Reports, Sales Effectiveness Reports, Reports by Selling Phase, Integrated web meetings, Offered as subscription service |
- Easily defines and implements the sales process of your
choice
- Integrates job aids and marketing collateral with your
selling process
- Generates sales effectiveness reports
- Reduces your administrative workload by creating and
updating your sales data
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Starting at $130/user/month |
Epicor
Suited For: Mid-size, Large Companies
|
Incident management, Problem management,
Change management, Configuration management, Service level management, Knowledge management, Self-Service, Fully Customizable, Built on Microsoft.net |
- Epicor ITSM enables you to set and monitor varying service levels based on specific agreements.
- Epicor ITSM offers your service desk a powerful structured solution for IT management processes.
- Epicor ITSM provides a robust set of service management features that provide support for the key IT processes outlined by the Information Technology Infrastructure Library (ITIL) and has been certified by Pink Elephant, a leading IT service management education and consulting provider
- Using Epicor IT Service Management (ITSM) you can provide your end users with accurate, complete and clear information. You can easily create, trace, summarize and close incidents, problems and change requests.
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N/A |
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