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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
CRMG
Suited For: Companies
|
Business Management Process, Sales and Pipeline Management, Account Management, Contact Management, Communication Management, Team Management, Document Management, Meeting Management, Workflow Management, Schedule Management |
- The only CRM with complete incoming e-mail integration (incoming
emails are automatically copied to contact records).
- Web based and client/server access to your database.
- Unparalleled sales management tools with integrated workflow rules and
automated alerts.
- GUARANTEED SUCCESS IN YOUR CRM IMPLEMENTATION!
|
N/A |
eGain
Suited For: Mid-size, Large Companies
|
Web self-service, Email management, Chat and cobrowsing, Phonecall tracking, Knowledge management, Collaboration with experts, Interactive business processes, Email campaigns, Notifications, Web surveys
|
- eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge management, architecture, and analytics categories
- Specializes in provider email management & customer service solutions
- Focus on serving mid-size and large companies
|
N/A
|
| |
