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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Enterprise Wizard
Suited For: Companies
|
Graphical Workflow, Business Rules Engine, Business Rules Wizard, Single SignOn, Interactive Reports, Graphical Charts, Trend Charts and Reports, Dashboards, Integrated Chat, Interactive FAQ, Standard Solutions, Automatic Reports, Alerts and Escalation, Self Registration, Automatic Login, Incoming E-mail Integration, Outgoing E-mail Integration, Email Hotlinks, Instant Messaging, History, HTML Editor, Automatic Hotlinks, Attached Files, Issue Tracking and Management, Full Text Search, Database Search/Sorting, Saved Searches, Ticket Links, Multi-language Support |
- Top-rated, 100% web-based CRM application
- Powerful, affordable, and rapidly adaptable without programming
- Suite of automation solutions within one CRM product at no additional charge (contact management, external support, internal support/helpdesk, sales, marketing, asset tracking, activities, and more)
- Add new functionality, tables, fields, and reports using just a browser
- Supports multiple branding and multiple concurrent languages
|
N/A |
Peoplesoft
Suited For: Companies
|
CRM Analytics, CRM Industry Solutions, CRM Operational Dashboards, Marketing Solution, Partner Relationship Management Solution
|
- PeopleSoft CRM includes offerings from PeopleSoft's own CRM solution as well as the recently acquired JD Edwards EnterpriseOne and World CRM solutions.
- Provides industry-specific solutions for Automotive, Banking and Capital Markets
Chemicals and Lubricants,
Communications, Construction,
Consumer Products
Energy,
Federal Government,
Field Service Organizations, Healthcare
High-Tech Electronics,
Higher Education,
Homebuilder,
Industrial Manufacturing
Insurance,
K-12 Education,
Life Sciences,
Paper and Packaging, Professional Services Organization,
Real Estate,
Retail Staffing,
State and Local Government, and Utilities industries. |
N/A
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