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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
InsideSales.com
Suited For: Small Companies
|
Sales Automation, Marketing Automation, Customer Support Automation
|
- Hosted CRM with robust dialing & messaging features
- Includes tools specifically for lead generation, telesales, and reps-at-home
- Affordable hosted solution with sales, marketing, and customer service capabilities
- Power, Predicative and Phone Dialer Integration
|
$45/user/month
|
amdocs
Suited For: Companies
|
Marketing, Sales, Ordering, Billing, Mediation, Support, Customer Satisfaction, Customer Interaction, Content Revenue Management, Service Fulfillment, Customer Relationship Management
|
- Extensive customization capability
- Out-of-box Integration with ERP systems
- Focus on serving mid-size companies
- Affordability
|
N/A
|
| |
