Side-by-Side CRM Vendor Comparison

Company

Suited For: Companies

Customer-specific Reports and Statistics, Financial Management, Document Management, Integrated Portal Technology

Complete teamwork and rapid communication between you, your customers, business partners, suppliers and vendors through integrated portals.
Secure logins that provide immediate access to all customer activity from anywhere, at anytime, worldwide.
Recognition of customer problems or issues before they happen.
Centralized, detailed view of each customer, including workflow, financial transactions and support issues.
Ability of customers and partners to actively and privately manage their own accounts.

Oracle

Suited For: Small, Mid-size, Large Companies

ORACLE E-BUSINESS SUITE, PEOPLESOFT ENTERPRISE, JD EDWARDS ENTERPRISEONE, JD EDWARDS WORLD, SIEBEL

Oracle is one of the largest application software companies in the world offering virtually everything a company needs to run it's business.
Oracle has acquired PeopleSoft and Siebel in the past 2 years and customers can purchase either CRM software from either Oracle, Siebel, or PeopleSoft's offerings.
Oracle is working on a CRM Fusion product that will be based on Siebel's CRM solution as well as leveraging PeopleSoft and Oracle's CRM solutions

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