     
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Side-by-Side CRM Vendor Comparison |
Company |
CRM Features |
Company Strengths |
Cost |
Exact Software
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Suited For: Companies
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Customer-specific Reports and Statistics, Financial Management, Document Management, Integrated Portal Technology |
- Complete teamwork and rapid communication
between you, your customers, business partners, suppliers and vendors through integrated portals.
- Secure logins that provide immediate access to all
customer activity from anywhere, at anytime,
worldwide.
- Recognition of customer problems or issues before
they happen.
- Centralized, detailed view of each customer,
including workflow, financial transactions and
support issues.
- Ability of customers and partners to actively and
privately manage their own accounts.
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Commence CRM
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Suited For: Companies
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Contact Management, Marketing and Campaign Management, Project Management, Sales Force Automation, Customer Service/Support, Accounting, Tele-Marketing
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- Provides a full suite of applications from contact management and
sales automation to marketing campaign management and customer support (or
help desk).
- Provides both on-premise and hosted crm software
- Focus on serving small and mid-size companies
- Full featured product that rival offerings from more expensive and bigger rivals.
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N/A
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