Side-by-Side CRM Vendor Comparison

Company

Suited For: Companies

Customer-specific Reports and Statistics, Financial Management, Document Management, Integrated Portal Technology

Complete teamwork and rapid communication between you, your customers, business partners, suppliers and vendors through integrated portals.
Secure logins that provide immediate access to all customer activity from anywhere, at anytime, worldwide.
Recognition of customer problems or issues before they happen.
Centralized, detailed view of each customer, including workflow, financial transactions and support issues.
Ability of customers and partners to actively and privately manage their own accounts.

SAP

Suited For: Mid-size, Large Companies

Sales, Marketing, Service, E-Commerce, Interaction center operations and management, Channel management

Largest enterprise software company in the world
Serves the larges companies around the world
Offers integrated suite of CRM, ERP, Supply Chain, HR, Financial and other enterprise applications
Massive amounts of resources

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