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Side-by-Side CRM Vendor Comparison |
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Company |
CRM Features |
Company Strengths |
Cost |
Majestic
Suited For: Companies
|
Process (re)engineering, Work flow design, Culture management, Project management, Business alerts, Sales/pipeline Reporting, Activity Reporting, Customer Service tracking, Customer Self-Service, Contract Tracking, Services and Product Tracking, Web accessibility, Other administrative work flow functions that can be automated or simplified |
- Timely Response (Service and Support)
- Complete Documentation (including a Project Book for all new projects)
- Detailed billing
- Project Management (Reporting for all new projects and a manager for all project and Ad Hoc work)
- Product expertise
- Offer you software options (add-on's, add-in's and upgrades) to improve your work flow and increase efficiency
- Lunch & Learns (Great for learning more about what your product can do and to network with other users)
- Remote Support (Available for clients on support)
- Remote Administration (Available for clients on support and type of on-going support required)
- Monthly/Quarterly system maintenance plans (Available for clients on support)
|
N/A |
Sage
Suited For: Small, Mid-size Companies
|
Sales Force Automation, Marketing Automation, Customer Care, Outlook Integration, Offline Access for SageCRM.com, Web Self-Service, Campaign Management, Segmentation & Groups, Lead Management, Web Lead Capture, Lead Qualification, Workflow Automation |
- Award-winning Sage SalesLogix is the CRM solution that enables businesses to acquire, retain, and develop profitable customer relationships by increasing sales and marketing performance and maximizing customer satisfaction and loyalty.
- Used by over 300,000 users at 8,500 companies worldwide
- Perfect for small to medium-sized businesses and divisions of larger enterprises, and is part of the Sage Software family of integrated business management solutions.
- Sage SalesLogix provides organizations with the Freedom of Choice to select the access methods (Windows, Web, and /or Mobile) best suited for their teams, without sacrificing functionality, usability, or robust customization capabilities.
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Starting at $1,495 per server and $495 per user license; Hosted Service $69/month/user
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