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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Majestic
Suited For: Companies
|
Process (re)engineering, Work flow design, Culture management, Project management, Business alerts, Sales/pipeline Reporting, Activity Reporting, Customer Service tracking, Customer Self-Service, Contract Tracking, Services and Product Tracking, Web accessibility, Other administrative work flow functions that can be automated or simplified |
- Timely Response (Service and Support)
- Complete Documentation (including a Project Book for all new projects)
- Detailed billing
- Project Management (Reporting for all new projects and a manager for all project and Ad Hoc work)
- Product expertise
- Offer you software options (add-on's, add-in's and upgrades) to improve your work flow and increase efficiency
- Lunch & Learns (Great for learning more about what your product can do and to network with other users)
- Remote Support (Available for clients on support)
- Remote Administration (Available for clients on support and type of on-going support required)
- Monthly/Quarterly system maintenance plans (Available for clients on support)
|
N/A |
BrainSell
Suited For: Small, Mid-size, Large Companies
|
Account Contact Management, Opportunity Management, Calendar Activity Management, Advanced Outlook Integration, Sales Process Automation, Contact Processes, Sales Forecasting, Integrated Customer Service, BackOffice Integration, Reporting, Customer Communications, Competitor Tracking, Literature Fulfillment, Reference Library, Territory Realignment, Integrated Marketing, Integrated Support, Windows, Web and Wireless |
- Beyond software, cross industry "hands on" implementation experience
- Vertical CRM Software for: Commercial Real Estate, Construction, Medical Device, High Tech, Bio Medical (non sampling)
- SMB focus
- Best Business Practices Shared from our client community
|
Not Published |
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