     
| |
Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Majestic
Suited For: Companies
|
Process (re)engineering, Work flow design, Culture management, Project management, Business alerts, Sales/pipeline Reporting, Activity Reporting, Customer Service tracking, Customer Self-Service, Contract Tracking, Services and Product Tracking, Web accessibility, Other administrative work flow functions that can be automated or simplified |
- Timely Response (Service and Support)
- Complete Documentation (including a Project Book for all new projects)
- Detailed billing
- Project Management (Reporting for all new projects and a manager for all project and Ad Hoc work)
- Product expertise
- Offer you software options (add-on's, add-in's and upgrades) to improve your work flow and increase efficiency
- Lunch & Learns (Great for learning more about what your product can do and to network with other users)
- Remote Support (Available for clients on support)
- Remote Administration (Available for clients on support and type of on-going support required)
- Monthly/Quarterly system maintenance plans (Available for clients on support)
|
N/A |
Balgord Software Solutions
Suited For: Small, Mid-size Companies
|
Build long-lasting customer loyalty and generate repeat sales from your best customers, Analyze, forecast, and report on key sales data, Quickly analyze, manage, and synchronize sales, marketing, and customer care activities across all points of contact, Easily identify, execute, and replicate effective marketing initiatives across your sales channels, Empower your staff with enterprise-wide access to vital customer, partner, and prospect information, Assign, schedule, and track marketing campaign activities, and measure the performance of every campaign, Access relevant customer data in real time, including purchases, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, and sales opportunities |
- Specializes in the implementation and ongoing support of Sage Software's extensive range of business application software.
- Business solutions can be completely customized to your specific needs with custom development, additional options or third-party software.
- Since their first installation in 1993, Balgord Software Solutions has delivered solutions that are implemented and installed the right way, the first time.
- Committed to providing exceptional client-focused service.
- Team of highly trained, certified consultants who understand the business challenges organizations face when implementing a new software solution.
|
Please submit a request for a price quote. |
| |
