Consona CRM
Suited For: Mid-size, Large Companies
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Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
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- Formerly known as Onyx
- Core competency lies in automating multiple areas like sales, marketing and service
- Known for ease of use and great customer service
- Initial focus was in the SMB space but now also serving many large enterprises
- Provides indutry-specific solutions for a number of industries
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Saratoga Systems
Suited For: Large Companies
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Sales, Marketing, Support & Service, Wireless CRM, Analytics
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- Affordable solution for small and medium organizations
- One of the most popular small business crm solutions in the market
- Frontrange offers an integrated suite of contact center, helpdesk, and customer service solution
- Easy upgrade path from single user versions to multi-user versions
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