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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Consona CRM

Suited For: Mid-size, Large Companies

Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
  • Formerly known as Onyx
  • Core competency lies in automating multiple areas like sales, marketing and service
  • Known for ease of use and great customer service
  • Initial focus was in the SMB space but now also serving many large enterprises
  • Provides indutry-specific solutions for a number of industries
N/A
Siebel

Suited For: Small, Mid-size, Large Companies
Marketing Automation, Sales Force Automation, Call Center and Service, Self Service & eBilling, Customer Order Mgmt., Partner Relationship Mgmt., Industry Solutions, Business Analytics, Siebel CRM OnDemand, Siebel Contact OnDemand, Customer Data Integration, Component Assembly
  • Leading provider of CRM Software to large enterprises
  • Deepest focus on industry-specific solutions
  • Provider of both hosted and on-premise CRM Software
  • Large company with lots of resources - Safe Buy
Siebel CRM OnDemand - $70/user/month | Siebel 7.8 - N/A