Consona CRM
Suited For: Mid-size, Large Companies
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Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
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- Formerly known as Onyx
- Core competency lies in automating multiple areas like sales, marketing and service
- Known for ease of use and great customer service
- Initial focus was in the SMB space but now also serving many large enterprises
- Provides indutry-specific solutions for a number of industries
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N/A
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SugarCRM
Suited For: Small, Mid-size Companies
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Sugar Enterprise, Sugar Professional, Sugar Cube, Sugar On-Demand
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- Customization
- Sales force automation
- Tab-based user interface
- Affordability
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<$50/user/month
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