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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Consona CRM

Suited For: Mid-size, Large Companies

Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
  • Formerly known as Onyx
  • Core competency lies in automating multiple areas like sales, marketing and service
  • Known for ease of use and great customer service
  • Initial focus was in the SMB space but now also serving many large enterprises
  • Provides indutry-specific solutions for a number of industries
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Appshore

Suited For: Companies
Contact Management, Sales Force Automation, Customer Relationship Management, Marketing Automation, Document Management
  • Extremely affordable hosted CRM that provides core CRM capabilities
  • Suited for small business who need robust CRM functionality at a reasonable price
  • Premium Edition provides all the features of Professional plus email campaign management, full customization, shared calendars, and a language translation table for localization of the program for non-English speaking users
AppShore pricing: Starts at $14 per user per month for Professional Edition, $24 per user per month for Premium Edition