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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Consona CRM
Suited For: Mid-size, Large Companies
|
Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
|
- Formerly known as Onyx
- Core competency lies in automating multiple areas like sales, marketing and service
- Known for ease of use and great customer service
- Initial focus was in the SMB space but now also serving many large enterprises
- Provides indutry-specific solutions for a number of industries
|
N/A
|
Commence CRM
Suited For: Companies
|
Contact Management, Marketing and Campaign Management, Project Management, Sales Force Automation, Customer Service/Support, Accounting, Tele-Marketing
|
- Provides a full suite of applications from contact management and
sales automation to marketing campaign management and customer support (or
help desk).
- Provides both on-premise and hosted crm software
- Focus on serving small and mid-size companies
- Full featured product that rival offerings from more expensive and bigger rivals.
|
N/A
|
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