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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Consona CRM
Suited For: Mid-size, Large Companies
|
Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
|
- Formerly known as Onyx
- Core competency lies in automating multiple areas like sales, marketing and service
- Known for ease of use and great customer service
- Initial focus was in the SMB space but now also serving many large enterprises
- Provides indutry-specific solutions for a number of industries
|
N/A
|
BrainSell
Suited For: Small, Mid-size, Large Companies
|
Account Contact Management, Opportunity Management, Calendar Activity Management, Advanced Outlook Integration, Sales Process Automation, Contact Processes, Sales Forecasting, Integrated Customer Service, BackOffice Integration, Reporting, Customer Communications, Competitor Tracking, Literature Fulfillment, Reference Library, Territory Realignment, Integrated Marketing, Integrated Support, Windows, Web and Wireless |
- Beyond software, cross industry "hands on" implementation experience
- Vertical CRM Software for: Commercial Real Estate, Construction, Medical Device, High Tech, Bio Medical (non sampling)
- SMB focus
- Best Business Practices Shared from our client community
|
Not Published |
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