Consona CRM
Suited For: Mid-size, Large Companies
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Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
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- Formerly known as Onyx
- Core competency lies in automating multiple areas like sales, marketing and service
- Known for ease of use and great customer service
- Initial focus was in the SMB space but now also serving many large enterprises
- Provides indutry-specific solutions for a number of industries
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Model Metrics
Suited For: Companies
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Sales Force Automation, Service & Support, Marketing, Partner Relationship Management, Analytics |
- Applications delivered in weeks, not months.
- A No Hardware model
- Real-time flexibility
- Low-risk implementations
- "Elite 8" salesforce.com partner
- Vertical industry expertise
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