Consona CRM
Suited For: Mid-size, Large Companies
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Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
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- Formerly known as Onyx
- Core competency lies in automating multiple areas like sales, marketing and service
- Known for ease of use and great customer service
- Initial focus was in the SMB space but now also serving many large enterprises
- Provides indutry-specific solutions for a number of industries
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N/A
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VanillaSoft
Suited For: Companies
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Apointment Settings, Lead Generations, Sales by Phone, Surveys, Market & Opinion Research, Customer Acquisition Management, Lead Distribution Management |
- Improved sales Results
- Visibility & Control of campaign
- More sales calls in less time
- Better sales calls
- Validate performance via recording
- Do Not Call Compliance
- Detailed tracking and reporting
- Ease of administration
- Cost effective Web enabled service
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N/A |