Consona CRM
Suited For: Mid-size, Large Companies
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Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
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- Formerly known as Onyx
- Core competency lies in automating multiple areas like sales, marketing and service
- Known for ease of use and great customer service
- Initial focus was in the SMB space but now also serving many large enterprises
- Provides indutry-specific solutions for a number of industries
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N/A
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Enterprise Wizard
Suited For: Companies
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Graphical Workflow, Business Rules Engine, Business Rules Wizard, Single SignOn, Interactive Reports, Graphical Charts, Trend Charts and Reports, Dashboards, Integrated Chat, Interactive FAQ, Standard Solutions, Automatic Reports, Alerts and Escalation, Self Registration, Automatic Login, Incoming E-mail Integration, Outgoing E-mail Integration, Email Hotlinks, Instant Messaging, History, HTML Editor, Automatic Hotlinks, Attached Files, Issue Tracking and Management, Full Text Search, Database Search/Sorting, Saved Searches, Ticket Links, Multi-language Support |
- Top-rated, 100% web-based CRM application
- Powerful, affordable, and rapidly adaptable without programming
- Suite of automation solutions within one CRM product at no additional charge (contact management, external support, internal support/helpdesk, sales, marketing, asset tracking, activities, and more)
- Add new functionality, tables, fields, and reports using just a browser
- Supports multiple branding and multiple concurrent languages
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N/A |
