Consona CRM
Suited For: Mid-size, Large Companies
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Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
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- Formerly known as Onyx
- Core competency lies in automating multiple areas like sales, marketing and service
- Known for ease of use and great customer service
- Initial focus was in the SMB space but now also serving many large enterprises
- Provides indutry-specific solutions for a number of industries
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Commence
Suited For: Small, Mid-size Companies
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Account/Contact Management, Calendar & Activity Management, Time Management, Advanced Desktop Integration, Activity Tracking, Business Process Automation, Lead Management, Opportunity Management, Territory Management, Sales Process Automation, Quote/Proposal Generation, Sales Forecasting, Reporting & Analytics, Robust Database Architecture, Automated Processes, Remote Synchronization, Multi-level Security, Support for Handheld Devices, Web Integration, Desktop Integration, Encrypted Database Security, Performance Monitoring Tool, E-mail Integration, Application Programming Interface (API), Document Management |
- Rapid deployment, ease of use, customizability and low cost of ownership.
- “Freedom of Choice” both on premise and hosted solutions.
- Mobile support, integration with QuickBook’s and other accounting/ERP systems.
- Award winning software, twenty years of industry experience and a proven track record of performance is what differentiates Commence from other CRM providers.
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