TechExcel
Suited For: Small, Mid-size, Large Companies
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Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys |
- Develop repeatable, measurable, documented and enforced processes
- Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
- Create a high quality of service at a reasonable cost
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Not Published |
Parature
Suited For: Mid-size, Large Companies
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Customer Support, Helpdesk, Customer Service
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- Specialist in customer service & helpdesk software
- Advanced features for managing customer service
- Focus on serving mid-size companies
- Free Trial Available
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N/A
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