TechExcel
Suited For: Small, Mid-size, Large Companies
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Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys |
- Develop repeatable, measurable, documented and enforced processes
- Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
- Create a high quality of service at a reasonable cost
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Not Published |
SugarCRM
Suited For: Small, Mid-size Companies
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Sugar Enterprise, Sugar Professional, Sugar Cube, Sugar On-Demand
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- Customization
- Sales force automation
- Tab-based user interface
- Affordability
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<$50/user/month
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