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Side-by-Side CRM Vendor Comparison |
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Company |
CRM Features |
Company Strengths |
Cost |
TechExcel
Suited For: Small, Mid-size, Large Companies
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Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys |
- Develop repeatable, measurable, documented and enforced processes
- Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
- Create a high quality of service at a reasonable cost
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Not Published |
ACT!
Suited For: Companies
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Centralize critical contact and customer information and stay organized, Manage and grow business relationships through top-notch communications, Forecast and track sales opportunities for an improved bottom line, Access and report on information quickly for a complete view of customer interactions, Stay productive by taking critical information on the go
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- The most popular contact management software for small business
- Great for small business who needs a simple to use contact and customer management software
- ACT is attractively priced and affordable for small business
- Integrates with the tools you use everyday, such as Microsoft® Office, Lotus Notes®, and handheld devices.
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$199/user
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