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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Commence
Suited For: Small, Mid-size Companies
|
Account/Contact Management, Calendar & Activity Management, Time Management, Advanced Desktop Integration, Activity Tracking, Business Process Automation, Lead Management, Opportunity Management, Territory Management, Sales Process Automation, Quote/Proposal Generation, Sales Forecasting, Reporting & Analytics, Robust Database Architecture, Automated Processes, Remote Synchronization, Multi-level Security, Support for Handheld Devices, Web Integration, Desktop Integration, Encrypted Database Security, Performance Monitoring Tool, E-mail Integration, Application Programming Interface (API), Document Management |
- Rapid deployment, ease of use, customizability and low cost of ownership.
- “Freedom of Choice” both on premise and hosted solutions.
- Mobile support, integration with QuickBook’s and other accounting/ERP systems.
- Award winning software, twenty years of industry experience and a proven track record of performance is what differentiates Commence from other CRM providers.
|
N/A |
Microsoft
Suited For: Small, Mid-size, Large Companies
|
Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
|
- Highly customizable CRM application/platform
- Familiar Microsoft Outlook-like user interface
- Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
- Attractive pricing model for small and medium business
|
N/A
|
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