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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Commence

Suited For: Small, Mid-size Companies

Account/Contact Management, Calendar & Activity Management, Time Management, Advanced Desktop Integration, Activity Tracking, Business Process Automation, Lead Management, Opportunity Management, Territory Management, Sales Process Automation, Quote/Proposal Generation, Sales Forecasting, Reporting & Analytics, Robust Database Architecture, Automated Processes, Remote Synchronization, Multi-level Security, Support for Handheld Devices, Web Integration, Desktop Integration, Encrypted Database Security, Performance Monitoring Tool, E-mail Integration, Application Programming Interface (API), Document Management
  • Rapid deployment, ease of use, customizability and low cost of ownership.
  • “Freedom of Choice” both on premise and hosted solutions.
  • Mobile support, integration with QuickBook’s and other accounting/ERP systems.
  • Award winning software, twenty years of industry experience and a proven track record of performance is what differentiates Commence from other CRM providers.
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Aplicor

Suited For: Mid-size, Large Companies

Sales Force Automation, Marketing Management, Customer Service, Project Office, Offline Edition, Reporting & Analysis, Mobile & Wireless, Business Intelligence, Dashboards, Data Warehousing, OLAP, Outlook/Exchange/Lotus Notes Sync, ERP.
  • Focused on serving mid-market and large organizations
  • Offers complete suite of CRM solutions including sales, marketing, and service
  • Specializes in providing hosted CRM service
  • Named CRM Product of the year by Technology Marketing Corporation (TMC™) and Customer Inter@action Solutions® magazine
  • Named Best Product Development Organization in North America two years in a row by the American Business Awards.
Starting at $49 per user per month